365casino Terms & Conditions — A Complete Guide to Using the Platform

These Terms & Conditions apply to the use of the 365casino platform (website: 365casino.online) and all associated services. By accessing 365casino or creating an account, you confirm that you have read, understood, and agreed to abide by these terms.

These terms and conditions are provided in English because we believe our members have the right to understand all information in a language accessible to them. However, in the event of a legal dispute, the English version shall be considered the authoritative text.

365casino operates under an international gaming license. Our platform is open to players from Bangladesh and various other countries, though services may be restricted in certain jurisdictions due to local legal requirements.

To open an account at 365casino, you must meet the following requirements:

• You must be at least 18 years of age.
• Online gaming is not legally prohibited in your country of residence.
• You do not have any existing active or suspended account at 365casino under your name.
• You must register using your own identity and personal details — using someone else's information is strictly prohibited.
• All information provided at the time of registration is truthful and accurate.

365casino may request government-issued ID, proof of address, or payment method verification documents from members at any time for identity verification purposes. Failure to provide the required documents may result in a temporary account suspension.

365casino currently accepts deposits via Mobile Pay, Nagad, and Rocket. The minimum deposit amount is ৳300 BDT. Once a deposit is confirmed, it is typically credited to your account within 30 seconds to 5 minutes.

• Deposits must be made from your own payment account.
• Deposits from accounts registered under a third party's name are not accepted.
• Deposits cannot be refunded once processed — funds can only be retrieved via withdrawal.
• If a deposit is delayed due to a technical issue, please contact support with your transaction ID.
• 365casino does not charge any deposit fees, though the payment provider may apply their own charges.

The following conditions must be met before you can withdraw your winnings or balance:

• Account verification (KYC) must be completed.
• The minimum withdrawal amount is ৳500 BDT.
• Withdrawals must be made using the same method as the original deposit.
• If you have an active bonus, its wagering requirement must be fulfilled before you can make a withdrawal.

Unusually large withdrawals may be subject to additional verification. This is part of our Anti-Money Laundering (AML) policy.

365casino offers a variety of bonuses and promotional offers. Each bonus comes with its own terms, which are detailed on the bonus page. General bonus policy:

• Each bonus is issued once only — every offer applies to one member, one device, one IP address, and one payment method.
• Withdrawing bonus funds requires the specified wagering requirements to be met.
• Your bonus balance can be used to play any game, though some games may contribute at a lower percentage toward the wagering requirement.
• Expired bonuses will be automatically cancelled.
• Withdrawing your real balance without meeting the bonus conditions will result in the bonus being forfeited.

All games at 365casino use RNG (Random Number Generator) technology and are regularly audited by independent third-party auditors. Every outcome is entirely random and has no bearing on previous results.

• Each game has its own rules, which can be found in the game interface.
• If a game is interrupted due to a technical issue, 365casino reserves the right to void that round.
• Any disputes regarding game results must be reported to support within 24 hours.
• The dealer's decision is final in all live games.
• 365casino reserves the right to void any winnings resulting from a software error.

The following actions are strictly prohibited at 365casino and may result in account closure and balance forfeiture:

• Using 365casino for money laundering purposes.
• Creating or operating multiple accounts.
• Using bots, automated software, or hacking tools.
• Exploiting the bonus system in a fraudulent manner (bonus hunting).
• Processing transactions through a third-party payment account.
• Abusive behavior toward other members or 365casino staff.
• Attempting to breach the platform's security measures.

365casino may temporarily suspend or permanently close an account in the following circumstances:

• Violation of these Terms & Conditions.
• Failure to cooperate with identity verification.
• Where fraudulent activity is suspected.
• Attempting to access the platform from a restricted region.
• At the member's own request (self-exclusion).

Members may close their account at any time by contacting the support team. It is recommended that you withdraw any available balance before closing your account.

365casino believes gaming is entertainment — it is never a solution to financial problems. We take responsible gaming seriously and offer members the following tools:

• Deposit Limit: Set your daily, weekly, or monthly deposit limits.
• Session Time Limit: Set a limit on how long you play in a single session.
• Cooling-Off Period: Temporarily suspend your account for a set period of time.
• Self-Exclusion: Permanently close your account for an extended break.

365casino takes the protection of your personal information seriously. We never sell or rent your data to any third party. Your information is used solely for service delivery, identity verification, and compliance with legal obligations.

Visit our Privacy Policy page to learn more. All data is secured with 256-bit SSL encryption.

365casino is not responsible for the following:

• When a game or transaction is interrupted due to internet connectivity issues.
• When a third-party payment provider experiences a service disruption.
• If login credentials are compromised due to the member's own negligence.
• If services are restricted due to changes in applicable law.

365casino is committed to maintaining a high standard of service; however, technical issues cannot always be entirely avoided. Our support team is on hand to resolve any problems as quickly as possible.

365casino reserves the right to update these terms and conditions at any time. For significant changes, a notification will be sent to your registered email at least 7 days in advance.

Continued use of the service after updated terms are published will be considered your acceptance of the new terms. If you do not agree to the updated terms, you may request to close your account.