Privacy & Security

365casino Privacy Policy — Our Commitment to Protecting Your Information

At 365casino, your personal information matters to us. This policy clearly explains what data we collect, how we use it, and how we keep it secure.

Last updated: January 2026 SSL Encrypted Available in Bangla
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Summary: 365casino never sells your personal information to third parties. Your data is used solely to deliver our services, maintain security, and meet legal obligations. Our privacy policy follows Bangladesh's applicable data protection standards and international GDPR guidelines.

Our Privacy Commitment

The principles 365casino follows to protect your information

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256-bit SSL Encryption
All your data transfers are secured with the highest-grade SSL encryption. Your password and payment details are never stored in plain text.
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Your data is never sold
365casino never sells or rents your personal information to advertisers or third parties. Your data is used solely to provide you with our services.
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Minimal data collection
We collect only the information needed to provide our services — nothing more, nothing unnecessary.
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Transparency & Control
You can view, update, or delete your stored information at any time. You have full control over your data.
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International standards
365casino's privacy policy is GDPR-compliant and adheres to the highest international data protection standards.
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Cookie controls
You can choose which cookies are active. There is an option to disable non-essential tracking cookies.
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Article 01
What Information We Collect

When you open an account and use our services at 365casino, we collect certain information. This Privacy Policy clearly explains what data we collect and why, with full transparency.

Information provided directly by you:

  • Full name, date of birth, and gender
  • Mobile number and email address
  • Residential address
  • National ID or passport number (for KYC verification)
  • Payment method details (Mobile Pay/Nagad/Rocket number)

Automatically Collected Information:

  • IP address & device information
  • Browser type and version
  • Platform activity logs (login times, game history)
  • Cookies & Session Data
  • Location data (country level only)

We only collect information that is necessary to provide our services. No unnecessary or sensitive personal data is collected.

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Section 02
How your information is used

365casino uses the information we collect for the following purposes:

Data type Purpose of use Legal Basis
Identity Information Account verification and KYC completion Legal obligations
Contact information Transaction Notifications & Support Contractual compliance
Payment information Deposit & Withdrawal Processing Contractual compliance
Activity logs Security monitoring & fraud prevention Legitimate Interest
Device information Multiple Account Detection Legitimate Interest
Gaming History Responsible gaming monitoring Legal obligations

With your consent, we may send you promotional offers and bonus updates tailored to your preferences. You can withdraw this consent at any time.

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Article 03
Data sharing and disclosure

365casino never sells or rents your personal data to third parties for commercial purposes. However, information may be shared in specific circumstances:

  • Payment providers: Necessary information is shared with Mobile Pay, Nagad, and Rocket to process transactions.
  • Identity Verification Services: Trusted third-party providers may be used for KYC verification.
  • Law enforcement agencies: Information may be disclosed in response to legal directives or court orders.
  • Anti-money laundering: We are legally required to report certain transaction data to AML regulatory authorities.
  • Game software providers: Minimum necessary data may be shared with game studios for the purpose of operating games.

All third parties with whom we share data have signed data processing agreements with us and are bound to uphold the same privacy standards.

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Article 04
Cookie Policy

The 365casino website uses different types of cookies. Cookies are small text files stored in your browser that help improve the platform's performance.

  • Essential cookies: To maintain login sessions and ensure security. These cannot be disabled.
  • Functional cookies: To remember your preferences (language, theme). You can turn this off.
  • Analytics cookies: Anonymous analytics to help us understand site performance. You can turn this off.
  • Marketing cookies: To show you relevant ads. You can turn this off.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause certain site features to stop working.

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Section 05
Data Retention Period

365casino does not retain your data beyond what is necessary. Retention periods for different types of data are listed below:

  • Account information: Up to 5 years after account closure (legal obligation).
  • Transaction Information: 7 years from the last transaction (Anti-Money Laundering Act).
  • Communication Records: Up to 3 years.
  • Gaming logs: Up to 3 years.
  • Cookie data: Session cookies — deleted when the browser is closed; persistent cookies — lasting up to 1 year.

Unless required by law, your data is automatically deleted from our systems after the designated retention period.

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Article 06
Your Data Protection Rights

Under 365casino's Privacy Policy, you have the following rights over your personal data:

1
Right to access

You may request to see what information we have collected about you.

2
Right to rectification

You may request corrections to any inaccurate or incomplete information.

3
Right to erasure

You may request deletion of your data, provided there are no legal obligations requiring its retention.

4
Right to Restrict Processing

You may request that we restrict the processing of your data under certain circumstances.

5
Right to Portability

You may request a copy of your data in a structured, portable format.

6
Right to Object

You may object to marketing communications or specific types of data processing.

To exercise these rights, email us at support@365casino.online. We will respond within 30 days.

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Article 07
Protection of minors' data

365casino strictly prohibits use of the platform by anyone under 18. We do not knowingly collect any information from minors.

If we become aware that a minor has registered an account by mistake, that account will be closed immediately and all collected data will be deleted.

If parents believe their child is using 365casino, please contact us immediately at support@365casino.online.

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Section 08
Technical Security Measures

365casino applies industry-leading technical standards to keep your information secure:

  • 256-bit SSL/TLS encryption: All data transfers are encrypted.
  • Firewall protection: Advanced firewall systems to prevent unauthorized access.
  • Two-factor authentication (2FA): An extra layer of security for your account.
  • Secure data centers: Data stored on secure servers meeting international standards.
  • Regular security audits: Regular system audits conducted by third-party experts.
  • Suspicious activity detection: Unusual logins or transactions are automatically flagged.

Your responsibility: Keep your account password strong and never share it with anyone. If you notice any suspicious activity, contact support immediately.

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Section 09
Third-party links and services

The 365casino platform works with game software providers, payment gateways, and analytics service providers. Each of these third parties maintains its own privacy policy.

We only work with third parties that:

  • Complies with international data protection standards.
  • Has signed a data processing agreement with 365casino.
  • Have committed to using data only for the purposes specified in the agreement.

365casino is not liable for privacy breaches on the part of third-party services, but we will provide full cooperation in resolving any such issues.

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Section 10
Contact & complaints

For any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us:

  • Email: support@365casino.online
  • Live Chat: Available 7 days a week, 24 hours a day.
  • Response time: Responses are typically provided within 24 to 48 hours.

This Privacy Policy may be updated at any time. You will be notified of any changes via your registered email. The date of the latest update is always shown at the top of the page.

Frequently Asked Questions

Frequently asked questions about our Privacy Policy

No, 365casino never sells or rents your personal information to advertisers or third parties. Your data is used solely to provide our services and meet legal obligations.

Even after account closure, certain data must be retained for a set period due to legal obligations. Transaction records are kept for 7 years and account information for 5 years, after which they are automatically deleted.

You can submit a data access request by emailing support@365casino.online. We will send you a summary of the information we hold about you within 30 days.

Yes, you can opt out of promotional communications at any time by clicking the "Unsubscribe" link at the bottom of any email or by contacting support. However, essential account notifications cannot be turned off.

Disabling essential cookies may affect login and security functions. Turning off optional cookies — such as marketing or analytics cookies — will not impact core services.
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Play Safe, Enjoy with Peace of Mind

Your information is fully protected at 365casino. Register today and start enjoying gaming on a platform you can trust.

🔞 For adults aged 18+ only. Please gamble responsibly.

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